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Job reference: Jobs in Newmarket - AS- SALES

Job Title: Customer Service Co-ordinator

Sector: Customer Service

Location: UK, Newmarket

Town / City:

Salary range: £20000 - £24999

Job Type: Permanent Full Time

Job description:

We now have an opportunity to join a young, driven, ambitious team in Cambridge. Working as part of there customer service and sales team. This role will involve dealing directly with the customers either by telephone, electronically, or face to face, ensuring that customer queries are responded to and resolved promptly and efficiently. This is an exciting opportunity for an ambitious person with sales experience. Hours: Full time, Monday to Friday 08:30 – 5:00

Required Experience:

Sales and Customer Service experience ideally minimum 3 years and preferably in an office environment. Experience of working in a fast-paced environment is essential along with strong organizational and selling skills and a meticulous eye for detail. You'll need to be highly target driven and motivated by sales, with a proven track record of great customer service and sales ability.

Your responsibilities:

Office point of contact for a pre-defined section of our customers Maintain and build a loyal client base Understand customers’ requirements and deliver excellent sales and customer service ensuring orders are dispatched on time and that all issues are resolved in a timely manner Upsell and cross sell wherever possible to increase order values prior to dispatch Thrive whilst working under pressure to realistic but challenging team based sales targets Grow existing customer revenue and continually bring on new business through prospect research and lead follow ups Work effectively with team members and management at our head office in Newmarket Show customers through our showroom and assist at trade events (4 events offsite where your presence may be required.)

You must have:

A positive, can-do attitude Self motivation A hunger to exceed sales targets Tenacity and perseverance Strong communication skills and confidence when dealing with customers Diplomacy under pressure Intermediate Microsoft skills – intermediate excel essential

Benefits:
As well as full sales and product training A fantastic working environment The opportunity to work with a great team Bonus and commission structure Staff Discounts Pension Scheme 22 Days Holiday

If you are interested in this position please contact Abbie at Crem Recruitment on 01638 661789. I look forward to hearing from you. Crem Recruitment are acting as a employment agency.

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