• Are you immediately available and looking for a long term office based role which offers career progression and training opportunities?
• Do you have proven experience within an office based role ideally concentrating on Sales Support and customer service?

Our Client based in Waterbeach is looking for a Commercial Support Coordinator to join them on a temporary to permanent basis.

Duties include:

• Maintain compliance with all company policies and procedures
• Processing of Sales orders in a timely manner onto the company I.T. system
• Processing of re-scheduling in a timely manner as required by customers
• Dealing with email and calls from customers
• Processing Sales quotes under the direction of the Sales Team Leader/Customer Service Manager
• Use and updating the company CRM system with customer order and contact details
• Dealing with customer issues and resolving in line with company policy
• Informing customers of delays in their orders
• After sales support to all customers
• Commercial support (Purchasing/Sales/Shipping/Marketing)
• Supporting the Commercial Director as required
• Any other duties that may arise from time to time

Applicants must demonstrate the below:

• Excellent verbal and written communication skills
• Excellent computer proficiency (MS Office - Word, Excel and Outlook)
• Understanding of SAP B1 would be useful but not essential
• Customer Service and Sales Office experience
• Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.

This is a temporary to permanent opportunity available for an immediate start working 37.5 hours per week Monday - Friday. The company offers free on site parking, and a company healthcare and bonus scheme following transfer to permanent employment.

This vacancy is being advertised by Crem who are acting as an employment business.