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Job

Customer Service Advisor

  • Location

    Newmarket

  • Sector:

    Customer Service

  • Salary:

    £18,996 - £22,002

  • Contact:

    Lisa Bonfield

  • Contact email:

    lisa@cremrecruitment.co.uk

  • Job ref:

    CREM-NMKT-LB-CSA01

  • Published:

    4 months ago

  • Duration:

    Permanent

  • Expiry date:

    2019-04-14

  • Startdate:

    ASAP

My award winning Client based in Newmarket has an exciting opportunity to join their team for a Customer Service Advisor.

You’ll be establishing strong client relations and ensuring timely flow of accurate information, duties also include:

  • focal point between clients, laboratory and sales and development team
  • resolving potential issues in a timely manner
  • overseeing collection of samples and delivery of equipment and obtaining and processing schedules efficiently
  • keeping clients informed of any delays
  • monitoring and producing reports between laboratory and clients
  • sending results to clients at the earliest opportunity
  • monitoring and updating databases

You'll possess strong organisational and customer service skills be results driven and self motivated and have the following:

  • excellent verbal and written communication skills
  • good experience of MS Office
  • problem solving skills
  • ability to work under pressure
  • experience of a target focused environment

 So for the opportunity to join this fantastic team apply now!

 Crem Recruitment are acting as an Employment Agency on this vacancy.

 

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